COVID TESTING INSTRUCTIONS
Frequently Asked Questions (FAQ)
To schedule an appointment please email ClientServices@RealTimeLab.com or call Vicky at 972-492-0419 Ext. 158 or Donna at 972-492-0419 Ext. 110. In order to schedule an appointment please provide the patient's name, date of birth, and scheduled surgery date along with any family members getting a test, their name and date of birth. A requisition form will be required for the testing, that is attached for you to complete and email to ClientServices@RealTimeLab.
The test will be the nasal swab, not the painful nasopharyngeal or blood sample. Upon arrival they will ask if you have a COVID requisition form along with the credit card authorization form. The credit card authorization form is attached below and should be in your possession at the time of the appointment. When you arrive at the lab please stay in your automobile, the test will be performed while you are in your car. You may lower your window(s) to talk to the data collectors during this time. The results will get sent to our office in which we will notify you of the results.
Scheduled surgery day along with the recommended appointment timeline:
Monday surgeries should schedule their testing appointment anytime Friday
Tuesday surgeries should schedule their testing appointment on Saturday from 7 am - 10 am
Wednesday surgeries should schedule their testing appointment on Monday from 7 am - 10 am
Thursday surgeries should schedule their testing appointment on Tuesday from 7 am - 10 am
Friday surgeries should schedule their testing appointment on Wednesday from 7 am - 10 am
WHAT TO DO WHEN YOU ARRIVE
1. Immediately upon entering the business park, you’ll see our building, clearly marked, RealTime Laboratories.
2. Make a left turn into the parking lot in front of the building. There are two reserved parking spots underneath the building sign.
3. Park in either Bay 1 or Bay 2 (the reserved spots). Call the lab at 972-492-0419 ext. 158 to alert the staff of your arrival. Please stay in your car and our collection team will come to you.