Parent Pointers: Out of State and International Hypospadias Patients

First Contact With PARC

When you first contact our office, you will likely speak with our Office Coordinator, Chaney. She will get some basic demographic information from you as well as some medical information regarding your child’s hypospadias. Once we have all the information we need, we will give that to the doctors to review.

Hypospadias Surgery Email Follow Up

You should expect to receive an email from the doctor who will ask for pictures of the hypospadias to evaluate what treatment is needed going forward. Please know that we utilize a secure server. All information sent to our domain or from our domain, including attachments, are automatically encrypted and decrypted for your security. You can rest assured your information is safe, secure, and kept confidential. Once the doctor has reviewed all of these materials they will then give you their medical recommendations – including if hypospadias surgery is necessary, how many surgeries, and a general idea of what to expect for hypospadias surgery.

Insurance Coverage For Hypospadias Surgery

Once you have had a chance to exchange emails with the doctor and your medical questions are answered, our Practice Manager, Whitney, will reach out to you with next steps. If you have insurance, we can contact your plan to find out what is covered, as well as work on getting you an out of pocket estimate of your patient responsibility for both surgical services and facility fees. If you do not have insurance, we will be happy to send you a private pay quote instead. Please know that everything up until this point is completely free for you – we do not bill your insurance or you for these services. We want to make sure you are getting accurate information from hypospadias experts.

Telemedicine Consultation

If after all of this you still feel uneasy and would like more information from the doctor, you can speak face to face via telemedicine video consultations or over the phone – these services require a fee. If you wish to schedule a telemedicine consultation, Chaney will be happy to arrange this. We can check and see if telemedicine care is covered by your insurance. If it is not, we will get you the private pay rate. Then, you will receive an email with a password and a link. If you have any questions or concerns about this process, Chaney will be happy to discuss those with you.

Preoperative and Postoperative Recommendations

If the doctor recommended any pre-op and/or post-op medical treatments (such as HBOT, steroid treatments, etc), I (Bri), will be happy to assist in getting those set up. I will also discuss any other medical concerns with you at that time as well so that you feel extremely comfortable with your son and his surgery. If you decide you would like to move forward with hypospadias surgery, you can discuss dates with our office and arrange for a pre-operative consultation with surgery the very next day. We do this to limit the burden of travel for your family as well as reduce the stress for your child having hypospadias surgery.

Final Steps

Once hypospadias surgery is scheduled, you will receive a confirmation email from us which will include a list of very helpful information to assist you in planning your trip here such as hotel deals, dining discounts, and local attractions and accommodations.

We hope this was very informative and helpful. If you have any questions or concerns, please do not hesitate to email me at care@parcurology.com. Thank you for consulting with our office. We look forward to helping you!

Parent Pointers: Out of State and International Hypospadias Patients

First Contact With PARC

Hypospadias Surgery Email Follow Up

Insurance Coverage For Hypospadias Surgery

Telemedicine Consultation

Preoperative and Postoperative Recommendations

Final Steps

Leave a Reply

SHARE

Address

Contact

Hours